Family Support
The daughter of one of our past residents said, “If you want your loved one treated like a much-loved family member, … Arthur’s Residential Care is the place.”
Our mission is to create an atmosphere of caring, respect, and high-quality care that’s the next best thing to living at home. Because we regularly staff two Arthur’s care attendants for every six residents, we’re able to offer a level of responsiveness that creates a genuine sense of home.
Arthur’s maintains an open-door policy for family and friends to encourage quality time with our residents. Our families take that to heart by spending everyday moments and special occasions at our homes. While COVID continues to impact our lives, it’s not nearly as difficult as it once was!
One local family, for example, honored their family matriarch by holding the baptism for her namesake, baby Thea Evelyn, right at our facility. The staff at Arthur’s helped the older Thea dress up and prepare for the once-in-a-lifetime event, and afterward the entire family celebrated on-site with refreshments served up by Arthur's care attendants.
Ongoing communication about care
We pride ourselves on keeping our residents’ families well-apprised of how their loved one is faring. While our license doesn’t allow family members to override doctor’s orders, ongoing communication helps family members maintain an active role in their loved one’s lives and daily care, lessening the sense of distance that can come about when families must spend time apart. "I can leave mom now and have peace of mind she is safe and cared for properly," writes one family member. "The staff are well trained, many of them are interested in medicine/healthcare as their main profession. They are compassionate and caring and respectful."
Bonding with loved ones
At Arthur’s, we believe quality of life is greatly enhanced by connecting with other people — most importantly, family members and friends. We hope you are comfortable enough with daily life here at Arthur’s that you drop by anytime — no matter the circumstances of your loved one / friend.
One staff recently noticed how engaged a resident with memory loss becomes whenever her young grandsons visit. While she is often not alert to her surroundings, her expressions turns to recognition, joy, and kisses as soon as they cross the threshold!
The end of life can even be beautiful for residents when it’s shared with family. One Arthur’s staff recalls how pleased one family was to be able to gather together with their mom one last time. “They used this difficult time in life as a way to find meaning and for their family to finally be reunited,” she recalls. “While supporting this family through a difficult time and caring for their mom, I found myself not wanting to leave the room. Even though we weren’t on the schedule, a fellow care attendant and I stayed up with this family until almost 3 a.m. reminiscing about their mom and sharing memorable stories of her time here at Arthur’s.”